This California Consumer Privacy Notice ("Notice") applies only to residents of the State of California and supplements the information in the E Flight Booking Privacy Policy.
This Notice is provided under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"). It describes how E Flight Booking ("Company," "we," "our" or "us") collects, uses, discloses and protects the personal information of California residents, and the rights available to California consumers.
1. Scope of This Notice
This Notice applies to California residents who:
- visit our website
- request travel information or quotes
- contact customer support
- book flights or travel-related services
- subscribe to newsletters or promotional messages
- interact with E Flight Booking online or offline
If you are not a California resident, please refer to our general Privacy Policy.
2. Categories of Personal Information We Collect
Depending on how you interact with E Flight Booking, we may collect the following categories of personal information:
Identifiers
- full name
- email address
- telephone number
- billing address
- mailing address
- passport information (when required for travel bookings)
Commercial information
- booking details
- travel itineraries
- purchase history
- customer service records
Internet and device information
- IP address
- browser type
- device identifiers
- website usage information
- cookies and tracking technologies
Financial information
- payment information
- billing details
- transaction records
Geolocation information
General location information derived from your IP address or travel searches.
Sensitive personal information
Where necessary for travel services, we may collect limited sensitive information, such as passport details or government-issued identification needed for booking and travel verification.
3. How We Use Personal Information
We may use the information we collect to:
- process travel bookings and reservations
- provide customer support
- send booking confirmations and updates
- prevent fraud and unauthorized transactions
- improve website functionality and user experience
- comply with legal obligations
- send promotional messages where the law allows
We only use personal information for legitimate business and operational purposes.
4. Disclosure of Personal Information
We may disclose personal information to:
- airlines
- hotels
- travel suppliers
- payment processors
- customer support providers
- technology service providers
- government agencies when legally required
We do not sell personal information for money.
However, some website analytics, advertising technologies or marketing services may count as "sharing" under California law. California residents may opt out of such sharing where it applies.
5. Your California Privacy Rights
California residents may have the following rights:
Right to know
You can ask us for information about:
- the categories of personal information we collect
- the sources of that information
- the business purposes for collecting it
- the categories of third parties we share it with
- the specific personal information we hold about you
Right to delete
You can ask us to delete personal information we collected from you, subject to legal and operational exceptions.
Right to correct
You can ask us to correct inaccurate personal information held by E Flight Booking.
Right to opt out
You can ask us to stop selling or sharing your personal information where this applies.
Right to limit use of sensitive personal information
You can ask us to limit how we use and disclose your sensitive personal information where the law allows.
Right to non-discrimination
E Flight Booking will not discriminate against you for exercising your California privacy rights. This means we won't deny you services, charge you different prices or give you a lower quality of service just because you exercised your rights.
6. How to Exercise Your Rights
California residents can send privacy requests by emailing support@eflightbooking.com or calling +1-888-462-3922.
To protect your privacy and security, we may verify your identity before we process a request.
We will respond within the time required by California law.
7. Authorized Agents
You may name an authorized agent to make requests for you. We may ask for proof of authorization and verify identity before processing such requests.
8. Data Retention
We keep personal information only for as long as we need it to:
- complete bookings and travel services
- meet legal and regulatory obligations
- resolve disputes
- enforce agreements
- maintain business records
When the retention period ends, we securely delete or anonymize the information where appropriate.
9. Changes to This Notice
E Flight Booking may update this California Consumer Privacy Notice from time to time. Any changes will be posted on this page with a new "Last updated" date.
10. Contact Us
If you are a California resident and have questions about this Notice or want to exercise your privacy rights, please contact us:
E Flight BookingSkyHyFlights LLC:134 S Street, Windham, NY 12496 support@eflightbooking.com +1-888-462-3922 (24/7)By using the E Flight Booking website and services, you acknowledge that you have read and understood this California Consumer Privacy Notice.